In today's data-driven world, MSPs must ensure robust Business Continuity and Disaster Recovery (BCDR) solutions. This panel will explore the hybrid BCDR strategy that blends on-premise and public cloud infrastructure. While this approach might increase the complexity of implementation, it offers significant opportunities for scalability, resilience, customization, and cost-effectiveness.

Our expert panel will discuss establishing a reference architecture tailored for hybrid environments, focusing on when to deploy on-premise versus cloud solutions. Learn about best practices, strategic deployment scenarios, and real-world case studies to help you navigate and leverage the hybrid BCDR landscape effectively. This session is essential for MSPs aiming to right-size their service offerings and ensure seamless data protection for their clients.

Join Ray Mann from ScalePad as he explores the transformative benefits of Backup Radar for Managed Service Providers (MSPs). This presentation will dive into how Backup Radar streamlines backup monitoring and management, ensuring data protection and reducing manual tasks. Ray will also discuss how ScalePad's comprehensive solutions cater to MSPs of all sizes, driving efficiency, reliability, and growth. Don't miss this opportunity to elevate your MSP capabilities with ScalePad's innovative tools.

Operational maturity doesn't have to come at a price! Find out how MSPs are finding an easier way to grow and scale while also improving their bottom line margins! From service delivery, to better insight, join ConnectWise Sales Engineers, Michael Danylo and Brian Winebarger, to see what ConnectWise and Axcient can bring to the table for your teams.

Join Dennis Cockrell, CEO of EIT Networks, for a compelling session on fortifying client relationships through a steadfast commitment to high security standards. In today's landscape of increasing cyber threats, Dennis has strategically chosen to work only with clients who align with EIT Networks' stringent security protocols.

As a client advisor, Dennis has refined his approach to elevate his business and ensure that all client infrastructures and frameworks adhere to the highest levels of service and security.

During this session, you will discover:

• Techniques for bundling and positioning your services to highlight advanced security measures
• Best practices for addressing security and budget concerns with existing potential clients
• How to identify critical moments when it's necessary to walk away from a client to protect your business integrity
• Gain valuable insights from Dennis's experience to enhance your client partnerships and uphold the highest standards of security and service excellence.

Unlock the power of integration with Axcient's APIs in our ""All Things API"" session. This session will show you how to use our open API access to data within x360Recover to drive simplified workflows, dashboards, automation, and auditing. Learn to simplify vendor sprawl and integrate seamlessly with additional vendors using Axcient's public APIs.

You Will Learn:

• How MSPs can harness the benefits of public APIs including case studies from two MSPs
• Overview of Axcient x360 APIs
• Benefits for third-party and MSP partner integrators
• Developer tools and how to get started
• Partner integration demos
• Future roadmap for Axcient x360 APIs

Join Pete Sholts, COO of Applied Tech, for an in-depth session on effective Incident Response (IR) and Disaster Recovery (DR) planning strategies and testing. Learn how to balance critical uptime needs with team preparedness through client assessments, realistic testing processes, and Security and Major Incident Response plans for your team. Pete will share best practices that will help you communicate effectively and ensure swift and secure data recovery and business continuity when disaster strikes. Join this session to learn new best practices and pitfalls to avoid in your IR and DR planning and make sure your business is always prepared for the unexpected.   

Axcient leads the pack in Business Continuity and Disaster Recovery (BCDR), and we are excited to showcase the latest features and enhancements of our x360Recover and x360Cloud solutions.  

In this session, you will learn:

• Recovery Capabilities You Should Know About: Discover the powerful recovery capabilities embedded in our solutions and learn about time and bacon-saving best practices. 
• Protection for More Data Types: Hear about the expanded flexibility in the types of data MSPs can protect with x360 including Linux, macOS, public cloud, and MS Teams.
• Geo Options: Learn about the flexible options for where your data is geo located with Axcient.
• Features to Level Up Your Recovery Solutions: Explore the newest features added to x360Recover and x360Cloud that elevate your recovery readiness, ensuring you can meet and exceed your SLAs.  

Automation is more than just a buzzword—it's quickly becoming essential for running a smoother, more innovative business. But how do you move beyond the basics to truly embed automation into the core of your organization?  

In this 15-minute session, we delve into building an Automation Center of Excellence, offering actionable insights on identifying key areas for automation, assembling the right team, and overcoming common roadblocks businesses face.   

We will also explore practical steps for transforming initial automation efforts into sustainable, impactful practices that drive efficiency and innovation. Whether you're just starting your automation journey or looking to enhance existing processes, this session will equip you with the tools and knowledge needed to elevate your business to the next level of automation.  

It only takes one email, a 30-second call, or a single social media DM for her to hack your clients and gain access to their money, data, and systems. Meet Rachel Tobac, an expert in social engineering attacks. She uses real-life ethical hacking stories to keep organizations informed about the methods criminals use to deceive people. Rachel will break down recent cyberattacks in the news and explain how to defend against the latest hacking techniques, even when criminals are leveraging AI. Her stories from the field and live hacking demonstrations throughout the presentation will provide real-life examples you can share with clients to keep them "politely paranoid" and help them catch the next human hacker in action.